Customers & Testimonials

Hear From RCT Clients

Hear From RCT's Happy Customers

RCT partners with over 150 insurance organizations to elevate their Underwriting and Loss Control operations and enhance organizational value. RCT customers vary greatly and include multi-national carriers, regional carriers, brokers, program managers, risk pools and more - operating in all lines of business where risk teams are leveraged today.

Case Studies

Enhancing Underwriting & Reducing Claims Frequency
AF Group

Ryan Allen, Senior Loss Control Compliance and Audit Specialist at AF Group, shares how his team helped reduce claims frequency by 20% and leveraged RCT to enhance their work with the corporate underwriting team at AF Group.

Elevating Loss Control: Choosing Point Solutions Over In-House Builds
Great American Insurance

Steve Ringler, Divisional SVP - Loss Control at Great American Insurance Group, discusses the ease of use of data within RCT, reasons for choosing the solution, and their rapid platform implementation.

Optimizing Underwriting: How to Use Loss Control to Drive Value
Great West Casualty Company

Hear from Scott Claffey, VP National Accounts Risk Control at Great West Casualty Company, on how Loss Control helps to sell policies, impact Underwriting and broader organizational goals, and the positive impact of RCT's system.

Recipe for Retention: Predicting Risk for Long-Term Success

Texas Mutual Insurance Company

Eric Bourquin, VP of Safety Services at Texas Mutual, discusses the value of predictive data to minimize risk, and Loss Control's measurable impact on customer retention.

Unlocking Value Faster with Standalone Implementation

Doug Alexander shares best practices for de-risking software implementations, and the value of RCT's Loss Control ecosystem approach.

Predict & Prevent Approach to Using Risk Data

Great West Casualty Company

Scott Claffey, VP Risk Control of Great West Casualty Company explains how risk data is used for a predict and prevent approach and to improve interactions with their underwriting team.

Building Trust: The Risk Control Technologies Approach

BITCO Insurance Companies

Carrie Kolodji, Senior Risk Control Analyst at BITCO Insurance Companies, shares her experience with Risk Control Technologies' customer experience team and building trust.

Realizing Value Quickly from a Loss Control Platform

Skyward Specialty Insurance

John Greco, VP of Loss Control at Skyward Specialty group shares how he got immediate value from implementing a standalone loss control platform with RCT.

Making Life Easy for Clients

Great American Insurance Group

Steve Ringler, Divisional Senior Vice President - Loss Control at Great American Insurance Group talks about why he chose not to build his loss control platform internally and instead selected a point solution and why Risk Control Technologies was his clear choice.

Prioritizing Loss Control to Gain a Data Driven Advantage
Berkshire Hathaway Homestate Companies

Rick Fineman, VP Loss Control at Berkshire Hathaway Homestate Companies, talks about the exciting possibilities with risk data and how using Risk Control's plaform, he was able to free up 1/4 of his staff's time to work on additional value added work!

"[Using RCT] I'll be able to take more of my resources and focus it on where it needs to be."
- Rick Fineman, VP Loss Control - Berkshire Hathaway Homestate Companies

Expanding Coverage and Maximizing Client Impact

AF Group

Learn how Ryan Allen at AF Group uses Loss Control to expand coverage of their book of business and maximize impact on the client experience. Hear how they have made their Loss Control practice a critical component of their business, impacting client success and more.

"By using RCT, we can see how many policyholders we have touched and streamline our resources."
- Ryan Allen, Senior Loss Control Compliance and Audit Specialist - AF Group

Partnering with RCT
Markel Specialty

Kim Coonrod, Director, Loss Control at Markel Specialty discusses the collaborative nature of partnering with RCT and some of the software solution's benefits.

"We looked at other options to compare RCT to, and had a difficult time finding an option that even came close to RCT's"
- Jeff Floyd, Loss Education and Safety Manager - Kentucky Employers' Mutual Insurance

Improving Operations with RCT
West Bend Mutual Insurance

Chuck Henry, Director, Loss Prevention at West Bend Mutual Insurance discusses how the RCT system is integral to his team's operations, allowing them to centralize data and improve collaboration between loss prevention and other internal departments.

"RCT earned our business by showing us that they could not only develop a system, but that they could develop that relationship to be a long term partner with us"
- Mondale Smith, AVP Strategic Operations - BARS

Increasing Value Through Data
Westfield Insurance

Mitchell Maddox, Risk Services Leader at Westfield Insurance, outlines how Westfield was quickly able to implement RCT, allowing for increased structure in risk control to improve data aggregation and analytical capabilities. 

"RCT is an integral part of our daily operations, they intercede with everything that we do"
- Chuck Henry, Director, Loss Prevention - West Bend Mutual Insurance

Partnering with Risk Control Technologies
Shelter Insurance

Terry Tucker, Regional Underwriting Specialist Supervisor at Shelter Insurance, discusses his experience partnering with Risk Control Technologies over the past twelve years.

"It has been an easy and seamless process since the beginning"
- Eric Bourquin, Vice President Safety Services - Texas Mutual Insurance Company

Customer Service with RCT
EMC Insurance Companies

Christy Tharp, Process Improvement Manager at EMC Insurance Companies, discusses her positive experience working with the Risk Control Technologies team.

"The system is extremely intuitive and easy to use, and the RCT team is very helpful and fast to respond to our needs"
- Terry Tucker, Regional Underwriting Specialist Supervisor - Shelter Insurance

Partnering with Risk Control Technologies
Berkley Agribusiness Risk Specialists

Mondale Smith, AVP of Strategic Operations at Berkley Agribusiness Risk Specialists, takes us through his experience selecting RCT as a strategic long-term partner, as well as benefits realized from the RCT system.

"The Risk Control Technologies team not only presented us with a proven solution to help achieve our goals, they also bring a lot of industry expertise to the table"
- Mark Barba, SVP of Underwriting - Berkshire Hathaway Homestate Companies

Implementing Risk Control Technologies
Texas Mutual Insurance Company

Eric Bourquin, Vice President of Safety Services at Texas Mutual Insurance Company, discusses his recent implementation and service experience with Ryan Nagy, Customer Experience Manager at Risk Control Technologies.

"They (RCT) have done an amazing job, and the partnership is really important for us"
- Christy Tharp, Process Improvement Manager - EMC Insurance Companies

Selecting & Utilizing RCT
Kentucky Employers' Mutual

Jeff Floyd, Loss Education and Safety Manager at Kentucky Employers' Mutual Insurance, outlines the selection process undergone to choose a loss control system, his experience implementing and using the RCT system, as well as his appreciation for RCT's continual customer support.

"We selected RCT because of their strong track record in the industry working with leading insurers"
- Bom Bambino, Senior Vice President - Wright Specialty Insurance

Benefits of Using RCT
Society Insurance

Michael Rosenau, Director of Risk Control at Society Insurance, explains how RCT has helped to increase efficiency, improve reporting, ease the survey process, and demonstrate the value his team provides.

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